July 1, 2020
Procedural Update
Hours: Monday - Friday, 10am - 5pm and Saturday 10am - 3pm
We are working safely to return patients to our office for routine care. Our staff will continue to guard the safety of those who seek care in our office. Our team is in continuous dialogue with national and local health authorities to ensure the proper safety protocols are in place to protect our patients. 

We keep our door locked in order to limit the number of individuals in the store. Please ring the doorbell or call us when you are outside.

If you are looking for glasses, please call us to schedule an appointment. 

What you can expect from us: 
  • Extensive cleaning: As always, we will continue our thorough cleaning of exam rooms, which takes place between each patient visit, along with frequent disinfecting of our welcome areas and frequently touched surfaces. We have UVC lights in every room as well as the main entry and HEPA filters throughout the store to thoroughly disinfect any bacteria and viruses. 
  • Enforcement of social distancing: Our welcome areas have been arranged to provide more separation between seats. 
  • Limited schedules: While we are pleased to welcome back more patients, we are doing so with an abundance of caution.
    • We limit the number of appointments each day in order to limit the number of individuals in our office at the same time. Each patient appointment is 1-hour long in order to thoroughly disinfect.
    • We are also scheduling appointments to look for glasses in order to limit the number of individuals in our office at the same time. 
  • Patient screening: We will continue to screen all patients with our COVID-19 screening questions and will be closely monitoring patient temperatures. 
  • Staff screening: All staff are screened daily for symptoms of COVID-19 and temperatures are checked prior to beginning their shifts. Anyone exhibiting symptoms, or who has been in close contact with an individual with symptoms of COVID-19, will be quarantined according to CDC guidelines. 

What you should do:
  • Wear a mask. All patients are required to wear a mask or facial covering at all times when in our office. 
  • Don't bring visitors. At this time, no visitors, including children, are allowed in our office. Exceptions can be made for medically necessary assistance or if the patient is a minor. 
  • Stay home if you are unwell. If you are experiencing a fever, cough, or shortness of breath, please call us to reschedule your visit for a time when you are feeling better. 
  • If you have been to any high risk state, please quarantine for 14 days before coming to our office. 

Thank you for your continued support!
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I to Eye
(o) 908-389-0390
(e) itoeyewestfield@aol.com